General

Booking

Covid-19

Flight

Room Matching

Visa & Passport

Refunds

Payments

Tours

Travel Disclosure

Travel Protection

General

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No, Our tours are designed for the open-minded and those truly interested in a real cultural experience. We believe that everyone should have the opportunity to travel domestically and internationally, which means we do everything we can to provide you with quality destinations

We only create custom itineraries for people traveling with Premier Travel By Zaneta J.

If you decide to end your trip early due to sickness, personal reasons, or loss of interest, you are responsible for any additional costs incurred by interrupting the trip. This includes, but is not limited to your return flight, transportation, and meals. You will not be reimbursed for any portion of the trip that you missed.

Proof of your vaccination is required to enter some countries. This proof is not valid until 10 days after you get the vaccine because of the time it takes for the medicine to protect you, so you may need to change your travel plans if you can’t get the vaccine soon enough or you decide you do not want to get vaccinated.

Premier Travel By Zaneta J LLC reserves the right to accept, reject or expel any individual who is deemed disruptive or incompatible with the interests of the group, including, but not limited to: individuals who are intoxicated and/or under the influence of drugs, individuals involved in physical and verbal altercations, and individuals who do not show decency and respect for others. Any traveler released from a trip will incur the cost of any cancellation fees and/or costs for alternate travel plans to return home. All unused services are non-refundable.

 Premier Travel By Zaneta J LLC reserves the right to amend your itinerary prior to departure or while on tour. 100 days prior to the date of travel, we will provide you with our complete itinerary. We will always make an effort to minimize inconvenience for our travelers, however, some circumstances may require us to make adjustments, such as changing the order of city tours due to national holidays, unexpected weather conditions, flight schedules, or any other issues that may affect your travel experience.

We ask that you share all medical concerns with us prior to the date of departure. If you are in need of medical support during the trip, or you may need a seatbelt extender while traveling, these are important factors that we should be made aware of immediately.

Booking

As long as slots are still available, even after the initial booking date, you will still be able to book with us. If the payment schedule for a specific destination has began, you are responsible for following the same payment schedule as the rest of your group.

There is no limit as to the amount of destinations you can book at one time. Please keep in mind that the payment schedule is the same.

Our prices are based on standard single and double room occupancy. Once you’ve clicked on the destination of choice, you will be able to review the list of items included, and those that are not. If you need any additional information from our team, please feel free to email us at info@Premiertravelbyzanetaj.com.

No. Your two options are a single, one person, or double occupancy, for two. Your third person would need to either book as a single traveler, or a single traveler interested in room matching.

No. You would still need to book the double occupancy option. We will verify your information with you at a later time to make sure that this information is correct.

Cancellation

In the event that the U.S Department of State issues a Travel Advisory Level 4 WITHIN 60 DAYS of your departure, stating that Americans should not travel to any location included in your tour itinerary, we are required to notify you immediately, and select a different tour.

Covid-19

In the event that the U.S Department of State issues a Travel Advisory Level 4 WITHIN 60 DAYS of your departure, stating that Americans should not travel to any location included in your tour itinerary, we are required to notify you immediately, and select a different tour.

If you were booked on a tour that has been cancelled due to the coronavirus pandemic, you will automatically receive a credit of 100% of monies* paid of your deposit or full payment** with an expiry date of December 31, 2022. This excludes additional flights or insurance as they will have their own booking conditions.

You do not need to contact us to confirm your travel credit as it has been automatically applied to your booking file. Simply contact us when the time comes that you are ready to re-book. You can redeem your travel credit on almost any trip globally, so it does not have to be the same tour you were originally booked on. We want to provide you with as much flexibility as we can, so that you have plenty of time to plan and re-book your future travel with us.

*You will not receive a 100% credit voucher if your booking was made during a sale promotion.
Your 100% travel credit includes your trip and any pre and post-trip accommodation or airport transfers you booked through us. It does not include any flights or insurance we have booked for you, as they will each have their own individual booking conditions associated with the provider.
By taking the 100% credit voucher it will help us employ countless numbers of people both in our offices and destinations, and it will enable us to offer you the best service and trips imaginable when the world opens up again. We understand that some of our tribe members have also lost jobs and income as a result of the pandemic and a credit simply won’t cut it. We are not denying those people refunds, and their wellbeing is extremely important to us.

 

By accepting that 100% travel credit and keeping your trust in Premier Travel By Zaneta J, you’re making a down payment on the kind of world you want to see when the worst of this coronavirus epidemic has passed.
The majority of our customers have been happy to receive a 100% travel credit, but we understand that in some instances this will not suit your personal situation. If this is the case for you, please file an insurance claim with your provider. Allow them to review your case in line with original Booking Conditions at time of your booking.
Yes, they do. In addition to the cancellation options available to you under these booking conditions, we are also offering you the option of accepting an 100% travel credit and a later date for full payment for bookings with tour dates in the future.
Our tribe members come from all over the world, which means each traveler will be facing a different level of travel restrictions, depending on where they live. Due to the ever-changing nature of the variety of travel restrictions, we are waiting until between one and two months before a trip is scheduled to depart to make a decision on whether the trip will be running or not, in an effort to keep the possibility of travelling viable for any travelers who may be in a position to do so. All travelers will be notified of their options at least one month before they are scheduled to depart to allow them time to make any changes to their current arrangements.
Below are helpful links to Facts and Stats for you to reference as you gear up for all of your travel domestically and abroad in 2020.

Facts about Coronavirus- Symptoms/Transmission/Precaution/Treatment
https://www.who.int/news-room/q-a-detail/q-a-coronaviruses
 
CDC Entire Situation Summary
https://www.cdc.gov/coronavirus/2019-ncov/index.html
 
US State Department Travel Advisories
https://travel.state.gov/content/travel/en/traveladvisories/ea/novel-coronavirus-hubei-province–china.html
 
Country Specific COVID-19 Information
https://travel.state.gov/content/travel/en/traveladvisories/COVID-19-Country-Specific-Information.html
 
There may be specific departure requirements in your country before you leave. If so, we will update you prior to your travel dates.

 

Effective January 1, 2021, travelers must present a negative COVID‑19 PCR test certificate that is valid for 72 hours from the date of the test before an international or domestic departure for the safety of our staff and travel members.

 

The certificate must be for a polymerase chain reaction (PCR) test. Other test certificates including antibody tests and home testing kits are not accepted.

 

If you are taking a test before you depart, you must bring an official, printed certificate in English to check in. Please note that SMS and digital certificates are not accepted.

 

If the test result is positive, you will be required to file an insurance claim with your travel insurance provider, but you are not allowed to participate in the upcoming destination.

Every port of entry will have its own screening requirements in place. If you have traveled through a country affected by Covid-19, you may be denied entry or be required to quarantine for a period of time.


Before arriving at your destination, you will need to make sure you meet all entry and exit requirements. Many countries have put in place new entry measures due to the Covid-19 outbreak and these are changing daily.

We strongly recommend that you check this information frequently.
We will follow policies and advice of the local authorities and your travel coordinators will assist you as much as possible – including contacting your emergency contacts and assisting with local medical facilities.

We strongly recommend checking your travel insurance policy before you travel to determine what level of insurance coverage you may be eligible for in the event that you are quarantined or get sick while traveling. Direct all coverage questions directly to your provider.

We recommend a contingency fund for unavoidable situations such as severe weather, natural disasters and civil unrest when you travel. With this in mind, we recommend you carry US $500 for medical expenses in case it is needed.

Please note that Premier Travel By Zaneta J LLC is not responsible for additional costs due to quarantines and/or medical sickness.
Our standard cancellation policy applies. If we must cancel your domestic trip due to Covid, you will be issued a full credit.
Please note: Travel insurance is required.

Flight

This is our “Land Only” option. You would need to book as a land only traveler, and meet us at our destination. Premier Travel By Zaneta J LLC will still provide you with the complete itinerary and flight schedule.

If you arrive later than the first day, it is possible that you might miss the first day with our group. You will not be refunded for that part, however you will still be able to catch up once you arrive.

Yes. Our general seating is economy seating. If you are interested in upgrading to business/first class, or an extra leg room seat, we ask that you wait until our team provides you with your electronic airline ticket with your information. Please note: This is a group booking, therefore, we cannot guarantee seat preferences (aisle, middle, window seat).

Please allow 15-21 days prior to the date of departure to receive your electronic ticket from our team.

One carry-on OR checked-luggage and a personal item. This means we are asking that you pack wisely. Please keep in mind that this is group travel. Outside of the space available on the plane, we need to be sure that we can accommodate our entire group’s luggage on our transportation.

If you do not purchase travel protection, Premier Travel By Zaneta J is not responsible for airline schedule changes, flight cancellations, or airline delays due to weather, mechanical requirements, or any other reasons. Melanin Globe is not responsible for costs associated with rebooking a new flight to meet the group at our final destination.

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